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What you'll accomplish

By the end of this guide, you'll have a ChatGPT Plus Custom GPT that serves as an interactive training assistant for your lab — one that new technicians can ask questions like "how do we handle a PFM case with a dark stump?" and get answers specific to your lab's procedures, materials, and standards.

What you'll need

  • A ChatGPT Plus account ($20/month)
  • Written notes or descriptions of your 5-10 most important lab procedures
  • 1-2 hours to document and set up
  • Cost: $20/month (ChatGPT Plus)

How-To Guide: Build a Training Knowledge Base with ChatGPT

Step 1: Document your core procedures first

Before building the GPT, you need content to put in it. For each of your main case types, write a brief description:

  • Full-contour zirconia crown: your standard workflow, material preferences, sintering schedule
  • PFM bridge: design guidelines, cutback ratios, porcelain layering notes
  • Full denture: impression protocol, wax try-in process, processing steps
  • Orthodontic retainer: wire gauge preferences, acrylic shade options, delivery checklist

You don't need to write paragraphs — bullet points work. Use ChatGPT itself to help if you get stuck: "Help me write a brief procedure description for [step] in making a full-contour zirconia crown."